{"id":2684,"date":"2025-10-20T01:44:20","date_gmt":"2025-10-20T01:44:20","guid":{"rendered":"https:\/\/bhoomi.pt\/soutien-a-la-clientele\/"},"modified":"2026-10-09T00:25:02","modified_gmt":"2026-10-09T00:25:02","slug":"soutien-a-la-clientele","status":"publish","type":"page","link":"https:\/\/bhoomi.pt\/fr\/soutien-a-la-clientele\/","title":{"rendered":"Soutien \u00e0 la client\u00e8le"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2684\" class=\"elementor elementor-2684 elementor-605\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23400f86 e-con-full e-flex e-con e-parent\" data-id=\"23400f86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-31c71454 e-con-full e-flex e-con e-child\" data-id=\"31c71454\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-383fe610 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"383fe610\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Accueil<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71e4b899 e-con-full e-flex e-con e-child\" data-id=\"71e4b899\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e264407 elementor-widget elementor-widget-text-editor\" data-id=\"2e264407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: #000000; font-size: medium;\" data-start=\"190\" data-end=\"439\">Chez <strong data-start=\"193\" data-end=\"203\">BHOOMI<\/strong>, nous valorisons la confiance de nos clients et nous travaillons quotidiennement pour garantir la meilleure exp\u00e9rience d&rsquo;achat possible. Toutefois, si tu as besoin de retourner ou d&rsquo;\u00e9changer un article, voici les conditions applicables. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dffd663 elementor-widget elementor-widget-heading\" data-id=\"dffd663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u00c9changes et Retours<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e1bea elementor-widget elementor-widget-text-editor\" data-id=\"f4e1bea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: #000000;\" data-start=\"1169\" data-end=\"1179\"> A <strong data-start=\"1183\" data-end=\"1193\">BHOOMI<\/strong> aceita trocas de artigos, desde que sejam cumpridas as seguintes condi\u00e7\u00f5es:<\/p><ul style=\"color: #000000; font-size: medium;\" data-start=\"1271\" data-end=\"1492\"><li data-start=\"1271\" data-end=\"1342\"><p data-start=\"1273\" data-end=\"1342\">La demande soit effectu\u00e9e dans les <strong data-start=\"1300\" data-end=\"1339\">14 jours suivant la r\u00e9ception de la commande<\/strong> ;<\/p><\/li><li data-start=\"1343\" data-end=\"1425\"><p data-start=\"1345\" data-end=\"1425\">L&rsquo;article soit <strong data-start=\"1361\" data-end=\"1378\">neuf, non utilis\u00e9<\/strong>, dans son emballage d&rsquo;origine et en parfait \u00e9tat ;<\/p><\/li><li data-start=\"1426\" data-end=\"1492\"><p data-start=\"1428\" data-end=\"1492\">L&rsquo;\u00e9change soit r\u00e9alis\u00e9 pour un autre mod\u00e8le <strong data-start=\"1468\" data-end=\"1491\">disponible en stock<\/strong>.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e511284 elementor-widget elementor-widget-heading\" data-id=\"e511284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DIFF\u00c9RENCE DE VALEUR<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf52fc elementor-widget elementor-widget-text-editor\" data-id=\"5bf52fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: #000000; font-size: medium;\" data-start=\"1680\" data-end=\"1892\">L&rsquo;\u00e9change <strong data-start=\"1688\" data-end=\"1760\">ne peut \u00eatre effectu\u00e9 que pour un article d&rsquo;une valeur \u00e9gale ou sup\u00e9rieure<\/strong> au produit d&rsquo;origine.<br data-start=\"1781\" data-end=\"1784\"\/>Si le nouvel article a une <strong data-start=\"1812\" data-end=\"1830\">valeur sup\u00e9rieure<\/strong>, le <strong data-start=\"1850\" data-end=\"1876\">paiement de la diff\u00e9rence<\/strong> sera n\u00e9cessaire avant l&rsquo;exp\u00e9dition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-764c353 elementor-widget elementor-widget-heading\" data-id=\"764c353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remboursements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62b2d66 elementor-widget elementor-widget-text-editor\" data-id=\"62b2d66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Le remboursement sera effectu\u00e9 dans un d\u00e9lai maximum de <strong>14 jours calendaires<\/strong> apr\u00e8s la r\u00e9ception du ou des produits retourn\u00e9s ou de la preuve de leur exp\u00e9dition, selon la premi\u00e8re \u00e9ventualit\u00e9.<\/span><\/p><p><span style=\"color: #000000;\">Le remboursement sera effectu\u00e9 via le m\u00eame mode de paiement que celui utilis\u00e9 lors de l&rsquo;achat. Si ce mode n&rsquo;est plus disponible, nous conviendrons d&rsquo;une alternative avec le client (ex. : bon d&rsquo;achat ou virement bancaire). <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e05fcce elementor-widget elementor-widget-heading\" data-id=\"e05fcce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Droit de R\u00e9tractation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d640a69 elementor-widget elementor-widget-text-editor\" data-id=\"d640a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: #000000;\" data-start=\"446\" data-end=\"476\">Conform\u00e9ment au <strong data-start=\"494\" data-end=\"521\">D\u00e9cret-Loi n.\u00ba 24\/2014<\/strong>, le consommateur dispose d&rsquo;un d\u00e9lai de <strong data-start=\"558\" data-end=\"582\">14 jours cons\u00e9cutifs<\/strong> \u00e0 compter de la date de r\u00e9ception de la commande pour r\u00e9silier le contrat, sans avoir \u00e0 justifier de motif.<\/p><p style=\"color: #000000; font-size: medium;\" data-start=\"704\" data-end=\"862\">Pour exercer ce droit, tu dois communiquer ta d\u00e9cision par e-mail \u00e0 <strong data-start=\"780\" data-end=\"800\"><a rel=\"noopener\" data-start=\"782\" data-end=\"798\">bhoomi@bhoomi.pt<\/a><\/strong>, en indiquant clairement ton intention de retourner la commande, ou acc\u00e9der <a href=\"https:\/\/bhoomi.pt\/direito-de-livre-resolucao\/\">ici<\/a> ou sur <a href=\"https:\/\/bhoomi.pt\/direito-de-livre-resolucao\/\">https:\/\/bhoomi.pt\/direito-de-livre-resolucao\/<\/a><\/p><p style=\"color: #000000; font-size: medium;\" data-start=\"864\" data-end=\"963\">Les articles retourn\u00e9s doivent se trouver exactement dans les m\u00eames conditions que lors de leur envoi :<\/p><ul style=\"color: #000000; font-size: medium;\" data-start=\"964\" data-end=\"1046\"><li data-start=\"964\" data-end=\"995\"><p data-start=\"966\" data-end=\"995\">sans signes d&rsquo;utilisation ou dommages ;<\/p><\/li><li data-start=\"996\" data-end=\"1010\"><p data-start=\"998\" data-end=\"1010\">complets ;<\/p><\/li><li data-start=\"1011\" data-end=\"1046\"><p data-start=\"1013\" data-end=\"1046\">avec l&#8217;emballage d&rsquo;origine intact.<\/p><\/li><\/ul><p style=\"color: #000000; font-size: medium;\" data-start=\"1048\" data-end=\"1162\">Este direito \u00e9 aplic\u00e1vel a <strong data-start=\"1075\" data-end=\"1096\">todos os produtos<\/strong>, incluindo <strong data-start=\"1108\" data-end=\"1142\">brincos e pe\u00e7as personalizadas<\/strong>, nos termos da lei. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f93fc elementor-widget elementor-widget-heading\" data-id=\"16f93fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef994cb elementor-widget elementor-widget-text-editor\" data-id=\"ef994cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"color: #000000; font-size: medium;\" data-start=\"1915\" data-end=\"2059\">Les retours sont accept\u00e9s exclusivement dans le cadre du <strong data-start=\"1969\" data-end=\"2009\">droit de r\u00e9tractation (14 jours)<\/strong>, comme d\u00e9crit ci-dessus.<\/p><h4 style=\"color: #000000; font-size: medium;\" data-start=\"2161\" data-end=\"2196\">Comment proc\u00e9der \u00e0 un retour :<\/h4><ol style=\"color: #000000; font-size: medium;\" data-start=\"2197\" data-end=\"2419\"><li data-start=\"2197\" data-end=\"2266\"><p data-start=\"2200\" data-end=\"2266\">Envoie un e-mail \u00e0 <strong data-start=\"2221\" data-end=\"2241\"><a rel=\"noopener\" data-start=\"2223\" data-end=\"2239\">bhoomi@bhoomi.pt <\/a><\/strong>dans le d\u00e9lai l\u00e9gal ;<\/p><\/li><li data-start=\"2267\" data-end=\"2326\"><p data-start=\"2270\" data-end=\"2326\">Attends la confirmation et les instructions de notre \u00e9quipe ;<\/p><\/li><li data-start=\"2327\" data-end=\"2419\"><p data-start=\"2330\" data-end=\"2419\">Renvoie l&rsquo;article d\u00fbment emball\u00e9, en utilisant un mode d&rsquo;exp\u00e9dition avec <strong data-start=\"2402\" data-end=\"2418\">suivi<\/strong>.<\/p><\/li><\/ol><p style=\"color: #000000; font-size: medium;\" data-start=\"2421\" data-end=\"2588\">Les <strong data-start=\"2424\" data-end=\"2456\">frais de port du retour<\/strong> sont \u00e0 la charge du client, sauf dans les cas o\u00f9 le retour r\u00e9sulte d&rsquo;une <strong data-start=\"2540\" data-end=\"2558\">erreur de BHOOMI<\/strong> ou d&rsquo;un <strong data-start=\"2565\" data-end=\"2587\">d\u00e9faut du produit<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0345be elementor-widget elementor-widget-heading\" data-id=\"5e0345be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Livraisons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ea8f96 elementor-widget elementor-widget-text-editor\" data-id=\"69ea8f96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"257\" data-end=\"473\">Chez <strong data-start=\"260\" data-end=\"270\">BHOOMI<\/strong>, nous nous engageons \u00e0 garantir que tes commandes sont pr\u00e9par\u00e9es et exp\u00e9di\u00e9es avec soin, rapidit\u00e9 et s\u00e9curit\u00e9. Tu trouveras ci-dessous les conditions applicables aux envois effectu\u00e9s via notre boutique en ligne. <\/p><p data-start=\"480\" data-end=\"511\"><strong>TRAITEMENT DES COMMANDES<\/strong><\/p><ul data-start=\"513\" data-end=\"728\"><li data-start=\"513\" data-end=\"626\"><p data-start=\"515\" data-end=\"626\">Les commandes sont pr\u00e9par\u00e9es et exp\u00e9di\u00e9es dans un d\u00e9lai maximum de <strong>4 jours ouvrables<\/strong> apr\u00e8s la confirmation du paiement.<\/p><\/li><li data-start=\"627\" data-end=\"728\"><p data-start=\"629\" data-end=\"728\">Les commandes pass\u00e9es les <strong data-start=\"654\" data-end=\"684\">week-ends ou jours f\u00e9ri\u00e9s<\/strong> seront trait\u00e9es le <strong data-start=\"706\" data-end=\"727\">jour ouvrable suivant<\/strong>.<\/p><\/li><\/ul><p data-start=\"735\" data-end=\"764\"><strong>MODES D&rsquo;EXP\u00c9DITION ET FRAIS<\/strong><\/p><p data-start=\"766\" data-end=\"861\">Nous effectuons des envois vers le <strong data-start=\"789\" data-end=\"822\">Portugal et l&rsquo;\u00e9tranger<\/strong>, selon les conditions suivantes :<\/p><div class=\"TyagGW_tableContainer\"><div class=\"group TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\"><table><thead><tr><th>Localisation<\/th><th>Co\u00fbt<\/th><th>D\u00e9lai de livraison estim\u00e9<\/th><\/tr><\/thead><tbody><tr><td>Portugal<\/td><td>4,00 \u20ac<\/td><td>1\u20133 jours ouvrables<\/td><\/tr><tr><td>Espagne<\/td><td>6,00 \u20ac<\/td><td>4\u20138 jours ouvrables<\/td><\/tr><tr><td>Union Europ\u00e9enne<\/td><td>15,00 \u20ac<\/td><td>4\u20138 jours ouvrables<\/td><\/tr><tr><td>Hors Union Europ\u00e9enne<\/td><td>25,00 \u20ac<\/td><td>4\u201312 jours ouvrables<\/td><\/tr><\/tbody><\/table><\/div><\/div><p data-start=\"1179\" data-end=\"1197\"><strong>LIVRAISON GRATUITE<\/strong><\/p><p data-start=\"1199\" data-end=\"1323\"><strong data-start=\"1201\" data-end=\"1211\">BHOOMI<\/strong> offre la <strong data-start=\"1220\" data-end=\"1269\">livraison gratuite pour les commandes sup\u00e9rieures \u00e0 60 \u20ac<\/strong>, exclusivement pour les livraisons au <strong data-start=\"1298\" data-end=\"1322\">Portugal Continental<\/strong>.<\/p><p data-start=\"1330\" data-end=\"1357\"><strong>Informations Importantes<\/strong><\/p><ul data-start=\"1359\" data-end=\"1883\"><li data-start=\"1359\" data-end=\"1562\"><p data-start=\"1361\" data-end=\"1562\">Les d\u00e9lais de livraison indiqu\u00e9s sont des <strong data-start=\"1396\" data-end=\"1444\">estimations fournies par les transporteurs<\/strong> et peuvent subir des modifications pour des raisons externes, telles que les processus douaniers, les conditions m\u00e9t\u00e9orologiques ou les gr\u00e8ves.<\/p><\/li><li data-start=\"1563\" data-end=\"1689\"><p data-start=\"1565\" data-end=\"1689\">Apr\u00e8s l&rsquo;exp\u00e9dition de la commande, tu recevras un <strong data-start=\"1604\" data-end=\"1643\">e-mail avec le num\u00e9ro de suivi<\/strong>, te permettant de suivre l&rsquo;\u00e9tat de la livraison.<\/p><\/li><li data-start=\"1690\" data-end=\"1883\"><p data-start=\"1692\" data-end=\"1883\">Il est de la responsabilit\u00e9 du client de s&rsquo;assurer que l&rsquo;<strong data-start=\"1740\" data-end=\"1785\">adresse de livraison est correcte et compl\u00e8te<\/strong>. BHOOMI n&rsquo;est pas responsable des retards ou des \u00e9checs de livraison d\u00e9coulant de donn\u00e9es incorrectes. <\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f48149f elementor-widget elementor-widget-heading\" data-id=\"f48149f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Envois Internationaux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ee1dbc elementor-widget elementor-widget-text-editor\" data-id=\"0ee1dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1890\" data-end=\"1915\"> Em envios para fora de Portugal, poder\u00e3o ser aplicados <strong data-start=\"1972\" data-end=\"2035\">impostos, taxas alfandeg\u00e1rias ou outros encargos adicionais<\/strong>, os quais s\u00e3o da <strong data-start=\"2053\" data-end=\"2092\">inteira responsabilidade do cliente<\/strong>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b61931 elementor-widget elementor-widget-heading\" data-id=\"4b61931\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garantie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a11d4 elementor-widget elementor-widget-text-editor\" data-id=\"11a11d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"189\" data-end=\"338\">Chez <strong data-start=\"192\" data-end=\"202\">BHOOMI<\/strong>, toutes les pi\u00e8ces sont fabriqu\u00e9es \u00e0 la main avec soin et attention aux d\u00e9tails, et sont inspect\u00e9es avant l&rsquo;envoi pour garantir une qualit\u00e9 maximale.<\/p><p data-start=\"340\" data-end=\"661\">Nous offrons une <strong data-start=\"355\" data-end=\"378\">garantie de 3 mois<\/strong> sur nos produits. Si, de mani\u00e8re exceptionnelle, tu re\u00e7ois une pi\u00e8ce pr\u00e9sentant un d\u00e9faut de fabrication, nous te demandons de nous contacter d\u00e8s que possible, en envoyant une description du probl\u00e8me et des photos illustratives, afin que nous puissions analyser la situation et trouver la meilleure solution. <\/p><p data-start=\"663\" data-end=\"829\">Chaque fois que le d\u00e9faut r\u00e9sulte d&rsquo;une erreur de notre part (produit endommag\u00e9 ou incorrect), <strong data-start=\"755\" data-end=\"793\">BHOOMI prend en charge les frais de port<\/strong> associ\u00e9s \u00e0 la r\u00e9solution du probl\u00e8me.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fab3a52 elementor-widget elementor-widget-heading\" data-id=\"fab3a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entretien des produits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66230558 elementor-widget elementor-widget-text-editor\" data-id=\"66230558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pi\u00e8ces BHOOMI sont cr\u00e9\u00e9es avec de la r\u00e9sine et de l&rsquo;acier inoxydable, des mat\u00e9riaux de haute <strong>qualit\u00e9, r\u00e9sistants<\/strong> et con\u00e7us pour \u00eatre port\u00e9s <strong data-start=\"325\" data-end=\"341\">au quotidien<\/strong>. Chaque pi\u00e8ce est d\u00e9velopp\u00e9e pour accompagner ta routine avec confort et <strong>durabilit\u00e9<\/strong>. N\u00e9anmoins, pour pr\u00e9server son fini et sa beaut\u00e9 au fil du temps, nous recommandons d&rsquo;\u00e9viter l&rsquo;exposition continue \u00e0 des \u00e9l\u00e9ments abrasifs tels que le soleil intense, l&rsquo;eau de mer, les piscines, les parfums ou les produits chimiques. De petits soins aident \u00e0 garantir que la pi\u00e8ce reste belle et intacte beaucoup plus longtemps.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ada726 elementor-widget elementor-widget-heading\" data-id=\"8ada726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soutien \u00e0 la client\u00e8le<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940d875 elementor-widget elementor-widget-text-editor\" data-id=\"940d875\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2100\" data-end=\"2120\"> Para qualquer quest\u00e3o relacionada com envios, entregas ou assist\u00eancia adicional, poder\u00e1 contactar-nos atrav\u00e9s do e-mail <strong data-start=\"2242\" data-end=\"2262\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2244\" data-end=\"2260\">bhoomi@bhoomi.pt<\/a><\/strong>.<br data-start=\"2263\" data-end=\"2266\"\/>A nossa equipa ter\u00e1 todo o gosto em ajudar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b849243 elementor-widget elementor-widget-heading\" data-id=\"6b849243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions Fr\u00e9quentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88e6b29 elementor-widget elementor-widget-toggle\" data-id=\"88e6b29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1431\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1431\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment d\u00e9terminer la taille de ma bague ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1431\"><p>Pour que la taille de la bague ne soit jamais un probl\u00e8me, nos mod\u00e8les sont ajustables. Parfaits pour des cadeaux ou m\u00eame pour les porter sur diff\u00e9rents doigts selon ta tenue. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1432\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1432\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Combien de temps prend la livraison ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1432\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1432\"><p>Cela d\u00e9pend de la destination de l&rsquo;envoi. Tu peux consulter toutes les informations dans l&rsquo;onglet \u00ab Livraisons \u00bb. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1433\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1433\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je proc\u00e9der au retour d'un article ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1433\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1433\"><p>Tu peux consulter toutes les informations dans l&rsquo;onglet \u00ab \u00c9changes et retours \u00bb.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1434\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1434\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je voir les pi\u00e8ces en vrai ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1434\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1434\"><p>Tu peux voir les pi\u00e8ces en vrai sur n&rsquo;importe lequel de nos march\u00e9s.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1435\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1435\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Les pi\u00e8ces sont-elles l\u00e9g\u00e8res ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1435\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1435\"><p>Oui, tr\u00e8s l\u00e9g\u00e8res et confortables \u00e0 porter !<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49e0e5 elementor-widget elementor-widget-text-editor\" data-id=\"b49e0e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2100\" data-end=\"2120\">Derni\u00e8re mise \u00e0 jour : juillet 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Chez BHOOMI, nous valorisons la confiance de nos clients et nous travaillons quotidiennement pour garantir la meilleure exp\u00e9rience d&rsquo;achat possible. Toutefois, si tu as besoin de retourner ou d&rsquo;\u00e9changer un article, voici les conditions applicables. \u00c9changes et Retours A BHOOMI aceita trocas de artigos, desde que sejam cumpridas as seguintes condi\u00e7\u00f5es: La demande soit effectu\u00e9e [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2684","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/pages\/2684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/comments?post=2684"}],"version-history":[{"count":2,"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/pages\/2684\/revisions"}],"predecessor-version":[{"id":6761,"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/pages\/2684\/revisions\/6761"}],"wp:attachment":[{"href":"https:\/\/bhoomi.pt\/fr\/wp-json\/wp\/v2\/media?parent=2684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}